I had to wait 20 min or more. Once I was checked in all was well

Everything went extremely smooth. I am satisfied with the service and care that Rachel provided.

The assistant service Manager Mr. Francis was very helpful and informative in getting my vehicle in and out in a very timely manner. He kept me updated from time to time as to the progress of work been done.

Appointment was easy.long wait even though there were not too many cars.we were offered complimentary car wash but was not washed.representative was good.

Found the car I wanted at World Toyota in Atlanta. Salesman was very polite and easy to work with. Credit manager was also polite and easy to work with. A decent car buying experience. Just plan to wait a few hours for credit checks and car detailing.

The staff answered my rather grumpy questions well and kept me informed about the process. They were able to finish the work much more quickly than initially projected.

When I walked in the office, nobody acknowledge me. I had to ask someone at one of the desks. What would it was the procedure? He told me to go out and get in line in the bay area. I did that and I was out there maybe 20 to 30 minutes and no one even acknowledge me, finally someone came up and said something to me I understand if someone is busy, but at least acknowledge someone when they come in so that we can know what’s going on. I don’t think I’ve ever been there before and I was confused.

Eric Matson’s the best service advisor that I’ve ever worked with always takes amazing care of me and anyone else I send to him I’ve been taking my 2017 Highlander since I bought it if you ever go to World Toyota for service. Make sure you use Eric Matson.

I have found a good service advisor in “Alana”. That makes things easy. See you again next year.

I was helped by Isaiah. He did an excellent job of walking me through my car’s issues and what had to be done to correct them. I’ll definitely ask for him when I go back!

Eric my service advisor is excellent at what he does, always has been. Taking my vehicle to World Toyota for service is the best decision I’ve made.

Best service department I’ve ever been in! Quick to help and plenty of smiles to make getting service a little easier to stomach!

Excellent customer service very nice,and clean all staff so care to each customer thank you

Rahel is a top professiona. No one any better.vExcellent service and time spent to complete repair., Always the best.

Great service! I took my car on Friday very last minute before a trip and they were very helpful and let me leave it there until I got back. They communicated well with me. Will definitely be coming back.