Customer Testimonials
Nice clean dealership. Upon moving here I have brought my car here for service 3 times.
Service Representative Eric Matson was helpful, professional & courteous, as always. I’ve been servicing my Camry there ever since I purchased my car there eleven years ago.
World Toyota is a well run dealership and service department. Services recommended are communicated through text and email for approval before any Services are done. There is plenty of seating available for waiting customers.
Professional explain what they did to the car didn’t have to wait long, and he thanked me for the service
The service person Rahel was very knowledgeable and everything was taken care of quickly with lots of communication.
Quick, competent, Lyft provided, great price on new battery, service advisor, Dean, was polite and excellent
Great service every time. Convenient location. Cris provided excellent service and communication. Considering that I literally made my appointment less than 24 hours, the turnaround time was good.
Courteous and efficient. Always a pleasant experience at this dealership. Would highly recommend for your Toyota needs.
Fantastic service! Was kept up to date throughout entire process. Issues were fixed timely. Will continue to use world Toyota.
Parts & service were very helpful and communicated the issues and solutions clearly for the car I just purchased from World Toyota 3 weeks ago. I was then directed to collision to look at an issue I was having with my front window. The young Latin gentleman was very rude and dismissive when I showed up, telling me “well who’s gonna pay for it” and “you gotta take that up with whoever sold you the car”….i was not impressed with the customer service in the collision center
This dealership provides good service and flexibility in scheduling appointments. The staff seem knowledgeable about their job
Criston and Collin took great care of me. I always have a great experience when coming to World Toyota to get my car serviced. I truly appreciate the great customer service that I receive every single time.
Isaiah was very helpful and explained everything for me to understand with my car needs and although the wait was a bit long I’m glad that I was able to get my car maintenance at a decent price
I'm very impressed with my service and unwavering support from the service department. They literally did everything we discussed and so much more throughout the whole process. I'm definitely going to keep my buisness here now and the future. I believe my serviceman went over and beyond to make sure his customer was well taken care of. Thank you Michael so much for your dedication!!!
Glenn was an outstanding service advisor! Fast and great job, thank you. Will be back
Kory Cunea service advisor...VERY HELPFUL AND PROFESSIONAL. Describes fully what needs to be done or what was done. Best advisor at that location.
Good service, and service provider let me know and alerted me when my car was ready.
It was a great experience and cost was good. Christopher was great. He provided fast, customer service.
World Toyota does a very good job. I had this very efficient and effective about managing the reoccurring visits subsequent to the purchase of a new vehicle.
The staff was really nice! I like the text updates. Makes it easy and efficient!
Very efficient, done same day, and wonderful service! Our representative paid attention to all the details and was super helpful!
I have super excellent service with this dealer and the employee are respectful and punctual
Thank you . defiantly I will be back for the next car services at world Toyota
Timely and professional and very courteous would definitely recommend this dealer’s service department to friends
I’ve been so impressed with the professionalism and great customer service by one and all at world Toyota. I’ll be back!
Always good service. Never pressured to do anything unnecessary. Ver satisfied with service every time.
Very pleased with 18 years of good service on my Relic Scion. I appreciate caring about safety.
Always outstanding service received from World Toyota from the first phone call to the final work done!
Great timely service was provided when I was in a pinch. Provided lyft services. Workers are friendly and helpful
Isaiah Campbell handle our service and did an excellent job with our Camry. We are well pleased.
Professional Service Tech who explained how they would diagnose the problem with my vehicle. When diagnosis was complete he explained what was needed to be done along with pricing and approximate time it would take to finish the job.
Service was on time and representative was nice and gave me the best advice available.
Fabulous! Very helpful and quick and efficient with their work! All staff very kind and willing to help
Free at stuff great service especially lady name Rachel which was great and very responsive
Rahel was friendly, professional, and courteous! She and the service team were amazing. Communication was fantastic, and the level of detail was incredibly helpful.
Fast service, and explained work on car and offered ride home so didn’t have to catch cold in crowded waiting rooms
I went in for service and found the entire process to be really easy and straightforward. Dean was very responsive and able to answer all of my questions.
Efficient quick and service manager excellent completing work on my car in the time promised.
World Toyota has a very knowledgeable and helpful team that has made me a proud Toyota car owner.
Clean dealership, friendly employees, and I was in and out less than an hour (estimated time was a little before an hour).
Great experience with oil change. Clean waiting room with coffee. Fair price. Good explanations in multipoint inspection.
Good service, but there are very long waits from time to time. Generally helpful staff.
From start to finish I had a very pleasant experience. Everything was explained clearly and concisely, including the cost of various services, so there were no surprises, which I appreciate. And the turnaround on my car was pretty quick, considering how busy they were in the Service Dep't. Customer service seems to be a priority for this dealership. Thank you and kudos to you all!
Dean, in the Service Department, was absolutely outstanding!!! Informative, understanding and explained everything. Didn’t push a thing on me and had great recommendations. Highly recommend!
Quick and pleasant very pleasing. Excellent customer contact.personnel were very responsive, waiting area top notch.
Good communication. Good customer service. Explained the warranty process and ensured the services were completed as expected.
It was good service. A little slow at the beginning but good overall. They check your car and give you recommendations
Great customer service and interaction. Service was quick Excellent customer waiting environment Work areas clean and tidy
Had a great car-buying experience at World Toyota. Nice sales person who looked after us and made it easy. Financed through the dealership was cheaper than my credit union. Two thumbs up.
I was well received, I was informed on a regular basis about findings in car and I was given suggestions about what was needed to be done. Place was neat and quiet. I highly recommend this facility. Thanks. Amos, A.
Had great customer service this time , didn’t try to sell unnecessary services, set up a lyft , washed my car , and kept me up to date in a very timely mannet
Am on my 7th Toyota from World, always great service and professional, courteous, and ease!!!
1.Proffessional Presentation 2. Well Organized 3. Service Rep, very knowledgeable 4. Answered all my questions.
The World Toyota Service Center/ my Advisor Dean Ron are Simply Amazing. I Trust them!
I’ve been coming to World Toyota for over eight years now. They make me feel right at home and take care of my cars and their needs. I feel like they don’t do any extra services on your car unless you really need it. I know I am good hands with this dealership and the service team.
Friendly, helpful, efficient. Friendly, helpful, efficient. Friendly, helpful, efficient. Friendly, helpful, efficient. Friendly, helpful, efficient.
Courteous service technician who kept me informed throughout the entire process and made me feel appreciated for my business
Excellent rep and friendly with recommendations. Car was ready on time and drives great! Good job!
Prompt responses to text messages and quick professional service. I will continue to service my vehicle at World Toyota
Excelente servicio se siente uno como en si casa muy cortes el Joven Sebastian es muy atento y profesional
Rahel Atsemet is an excellent service representative. Personable, friendly and communicating well in explaining and updating the progress of the service being done on our Camry. I very much appreciate her being customer service oriented and walking me through the maintenance issues and looking our for our auto safety.
Appreciate very much having our Camry serviced at World Toyota: their website, the personableness in making my appointment by phone; the timeliness of service on our car, and the excellency of our service representative, Rahel, and her communication and walking me through the maintenance issues needed!
Erik Matson is very helpful and takes care. Thanks Eric for all your help and care!
The service technician that worked with me was friendly, very efficient, and a good communicator.
Amazing customer service , nice lounge and coffee . I have don’t most of my oil changes at this location.
Colin was super great. Was very professional and set expectation right. Service was quick too.
I was visiting the area. They got me in quickly when I needed service. Ty!
I was happy that the service was done in under an hour and that Jefferey was informative and helpful he deserves a raise
Great customer service, explained process thoroughly and completed work on time. Kept me in the loop throughout.
Philip Vo was the service advisor who worked with me and he was excellent. He was straightforward and kind.
Dean did a great job trying to help me get an issue resolved which will hopefully help my car pass emissions!
Once again, I'm a satisfied customer.Dean was awesome & professional. He was very helpful! To the staff that worked on my car- She is running so smooth. If Toyota would bring back the courtesy car washes, that would be amazing!!! Thanks for always providing me with excellent service.
Isaiah was great and very professional. He explained what I needed to be done on the car and why.
Excellent job,all problems of car was fix right on the first time also give advice for next service what do I need. Thank you so much for your service
Wonderful experience with Sebastian. He was very friendly and has done everything to get all the services I needed done with a great deal. I’d definitely recommend him and the World Toyota!
Had a last minute tire emergency and Dean got me in and out with a new tire in a little over an hour.
Disappointed my key is taking 3 more weeks to come in. Jeff was great. He took care of my first complimentary maintenance which was not scheduled Very nice person.
Dean is great and his customer service skills are incedible! Highly recommend working with Dean!
No water or snacks were on site after sitting around negotiating for hours. Bought the vehicle
Excelent service. Employees are friendly. Qualified of service is high. Friendly environment. Little expensive. Recommend
Jeff Venable and Yasmine were both great 👍 😊 service technicians. They really took care of my service needs and kept me updated in a very timely manner. Thank you so much 😊 for your help and kindness. I highly recommend them, and will be sure to post more about them.
I have never had such a thorough inspection and service on my FJ Cruiser! They found all of the mistakes problems caused by another auto repair company fixed everything in a very reasonable time period! I won’t ever go anywhere else!
Glenn Knox in the service department has been so helpful, resourceful, realistic, and knowledgeable every time I have gone to have service for my Toyota RAV-4 over the past 10 years. He is personable and tries to help all of his customers. The technicians are wonderful and leave the car clean and better than how you left it. Could not rave enough about this dealership and this staff.
Jeyvis the advisor was attentive and knowledgeable about my needs. They got me in and out at a reasonable time.
My rep Jeff V. provides really great service. He follows up fast and he’s thorough and pleasant. My biggest challenge is the prices are on the high side.
Glenn was a good advisor. I was out of the dealership within 2 hours on a Saturday.
Prompt, professional service. Courteous staff. Fair prices. Good, detailed record keeping. Emai reminders for recommended service.
Isaiah was my service advisor and did a great job with communication and recommendations. He was extremely patient and didn’t make me feel ashamed of my finances. At the end of the day my car got what it needed to get back on track and I was able to create a good finance plan to get it done. Shout out to him !! Because of his service I will come back because I wasn’t coming to get services here due to past shady experiences
They are extremely fast and efficient. I have rarely ever stayed here for more than an hour. If they find a problem or have a concern, they will film and explain the video, the mechanic showing you exactly what's he's talking about it and explaining.
Fast,reliable and friendly atmosphere.
Great service experience. Fast and professional!
Professional, considerate and respectful. I appreciate them!
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Reasonable price👍
excelente servicio muy amables
Excellent service and friendly staff
Excelente servicio y muy profesional
excellent customer service from J. Brown Fitterman. very helpful and amazing, thank you so much for your service and patience 💙
Thank you World Toyota for taking extra time at closing time to get a new tire on my car following a nail incident. It was great that Sebastian Gamez displayed such a good attitude and got the technician on it right away!
Best service ever and always friendly
