Customer Testimonials

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DealerRater Mar 18, 2025

Glen has been my man since day 1 with my new Toyota. He provides excellent service and honestly very chill and straightforward. Knows what I want, get in me in, get me out. Simple and easy. Glen gets a 5/5 stars. Everyone here has only been nice to me and always leave me with a good happy feeling. My only complaint with this service place is the time it takes to do the work. I feel no matter or not if i make an appointment, I have been put in situations that take WAY longer for a simple job (oil change or ...

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DealerRater Mar 16, 2025

Always great service with service technician Kory Cunnea. Professional and always makes sure customer is satisfied and taken care of.

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DealerRater Mar 16, 2025

I went to Toyota this morning and spoke with Joseph. The process was very smooth. He has excellent skills and he was very professional. Kudos!

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DealerRater Mar 15, 2025

Service was professional, employee was polite, quick for service, answered customer’s questions. Highly recommended.

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DealerRater Mar 15, 2025

The best dealer ever, the fastest, the most helpful, the most efficient. Thank you very much.

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DealerRater Mar 15, 2025

Service is always top notch. I am comfortable that my vehicle is serviced thoroughly and my Service Rep was very helpful.

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DealerRater Mar 15, 2025

The young representative is very responsive ,professional attitude and courteous . He allowed possible rebate considering best option available for me

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DealerRater Mar 15, 2025

I was able to get much needed repairs and a loaner car for a few days while service was going on. Finished earlier than expected and even included a discount. Great customer service and great experience!

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DealerRater Mar 14, 2025

I got Great service from World Toyota. I will revisit there for the next time.

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DealerRater Mar 14, 2025

I had an outstanding experience with Alana! She was incredibly helpful and attentive, ensuring that all my needs for my vehicle were met. I appreciated her thoroughness in applying all my coupons. Her expertise made a significant difference, and I couldn’t be happier with the service I received!

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DealerRater Mar 13, 2025

The service was on time and the work was done quickly and efficiently. I was out in an hour.

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DealerRater Mar 13, 2025

Great immediate, professionl and thorough service. The Service Representative fully explained the work being done on my vehicle and made positive suggestions for future services.

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DealerRater Mar 12, 2025

As you walk in, you get a warm welcome. Bertell was my salesperson; he was great. Everything went smoothly.

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DealerRater Mar 9, 2025

Today’s service was fairly efficient and the Sales Rep Kory helped me get everything done that needed to be done. He was patient with me even when it was really busy but I had questions.

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DealerRater Mar 9, 2025

The dealership is very organized with appointments and keep me updated with the maintenance process.

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DealerRater Mar 9, 2025

Great service experience. The advisor was very kind and helpful . Perfect experience as always at service!

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DealerRater Mar 6, 2025

The agent was clear about what needed to be done and the costs. The work was done quickly.

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DealerRater Mar 6, 2025

The service was very efficient and the explanation of the entire process was straightforward thanks to Jeff!

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DealerRater Mar 6, 2025

Honestly love working with World Toyota service center. The gentlemen I worked with were so sweet, communicated well, and were very patient. I couldn’t ask for better service.

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DealerRater Mar 6, 2025

The dealership is always clean, the service writers are always easy to work with. It is also easy for me to make appointments .

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DealerRater Mar 5, 2025

My first tune-up for a used 2019 Toyota Camry showed that Curry Honda that sold me the car did not service it well prior to putting it up for sale, leading to a $989 bill from World Toyota. But at least the car feels brand new and really safe now. The waiting room was crowded, and the music was so loud like a disco that I spent my four hour wait time outside in the quiet cold February air. The service staff were very pleasant and professional.

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DealerRater Mar 5, 2025

No coffee now, and It is better than what I expected. It is time to maintenance before tariff.

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DealerRater Mar 4, 2025

There is a top notch team at the Toyota dealership. They have all the people and staff to make sure you and your car are well taken care of.

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DealerRater Mar 4, 2025

Jessica was very exceptional. She handle my interest in owning a new car as an importance to her and the team. I really appreciate her help

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DealerRater Mar 3, 2025

Phillip Vo was extremely thorough and attentive to the work. Excellent care and attention to detail! Highly recommend this dealership for your maintenance needs.

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DealerRater Mar 2, 2025

Just amazing service tahirou is the best service agent so far I meet at world Toyota

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DealerRater Mar 2, 2025

Pleasant experience, service writer very professional and work completed timely. Will recommend to friends and family. Thanks

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DealerRater Feb 28, 2025

Staff is very attentive. They are conscientious and informative about the estimate of the service.

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DealerRater Feb 28, 2025

If you want to buy a good car this is the perfect place ! Leonardo, Eduardo and Mike are the best team ! They are so professional and have a lot of knowledgeable! The best experience for us ! Thank you guys !!!

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DealerRater Feb 27, 2025

Very easy to buy a car. No pressure or hard sell. All the employees were great.

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DealerRater Feb 27, 2025

Great customer service Jeff the service advisor was very helpful and would request him again

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DealerRater Feb 27, 2025

We were met by a very friendly gentleman as we exited our car. After a short conversation, it was apparent that he was familiar with earlier conversation we had with the dealership. While the car we had come to see had sold, he had an alternative that more than met our needs. Tam is a consummate salesman and you are lucky to employ him.

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DealerRater Feb 26, 2025

Great service, great communication about everything including the timeline to complete the repair and what else needs to potentially be addressed in the future.

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DealerRater Feb 26, 2025

Very good service Jeffrey he did a great job he explaining for me what I need to know about my car thank you

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DealerRater Feb 26, 2025

Excellent personal fast service. Very professional. Xxxxxxxxxx cxxxx xxxxxx cxxxx xxxxxx xxxx xxx x cx

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DealerRater Feb 25, 2025

Highly recommend Eric in service. Great communicator! Plus, he listens to his clients. You can trust what he says and he stands by his word.

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DealerRater Feb 22, 2025

Fast, friendly, and easy! Who could ask for more!! I will keep going back always.

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DealerRater Feb 21, 2025

Very good service and the clients do a very great job and overall it was very good service

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DealerRater Feb 20, 2025

Chris Alexander was very helpful helping my with the problem she had with the alignment. We really appreciated Chris help.

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DealerRater Feb 18, 2025

World Toyota is the Best car service center I have ever been to .Rajae the service advisor was excellent with his customer service and professionalism.

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DealerRater Feb 18, 2025

Very organized. The staff is professional, and friendly. They'll be my Toyota Dealership going forward.

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DealerRater Feb 16, 2025

Service was quick and easy. My dealer was very helpful and explained everything. Good job!

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DealerRater Feb 16, 2025

Service associates are knowledgeable and try to look out for you. They listen to your concerns and give you honest opinions regarding diagnostics and repairs.

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DealerRater Feb 16, 2025

It was very clean and the chairs are wonderful. The televisions are big enough. The chairs are Very spacious. They did not get a five star because the lounge is too far, for me from the showroom. It is a rainy day today and I would have had to walk in the rain to go to the showroom. Other than that the location was good.

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DealerRater Feb 14, 2025

The service specialist was helpful. She even allowed me to borrow her phone charger. I found the car with tire pressure light on by the time I got home. The wipers fluid was also not topped up. The tech inspected everything else and suggested required maintenance. Coffee at the waiting area was good.

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DealerRater Feb 14, 2025

Rahel is an EXCELLENT Service Advisor. She’s always looking out to do her best. I Truist her. She will not sell me work I do not need.

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DealerRater Feb 14, 2025

Service manager was very helpful and attentive. He checked for any recalls and warranty plan benefits.

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DealerRater Feb 14, 2025

Friendly,reliable and knowledgeable in the business of keeping the vehicle performing at its best for the customers at affordable price.

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DealerRater Feb 13, 2025

Visiting Toyota Dealer ship I get reliable , proffetional services.Philip is always proffetional Toyota dealer eployee.Thank You!

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DealerRater Feb 13, 2025

I recently purchased a preowned car for my daughter. Diego was very helpful and is joy to work with. I have never had such a quick pain free car buying experience!

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DealerRater Feb 12, 2025

Staff were welcoming, helpful and professional! Service was completed in time frame quoted. Continuously updated during service on vehicle. Great service.

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DealerRater Feb 12, 2025

We have bought 4 vehicles from World Toyota. We love it there we always see Hasan in sales he is the best! And we always take our cars and trucks back to world toyota for service even though it's a long drive because the service is excellent. We always use Jeff V. As our service advisor and he always makes our experience great and worth the drive. Jeff is the best in service he is the reason we pass another toyota dealership and go all the way back out to world toyota for all our service needs.

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DealerRater Feb 11, 2025

Thank you Paul! You made this service process very insightful, and you were very attentive and caring! Prices were very reasonable. Cannot say thank you enough.

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DealerRater Feb 11, 2025

The man at the service department (Gene Knox), was friendly and cooperative in helping me get my car repaired.

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DealerRater Feb 11, 2025

The service department is always so helpful, friendly, and wonderful to work with. They make it easy to do your cars needed maintenance.

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DealerRater Feb 10, 2025

My experience was excellent. My service advisor was attentive and knew exactly how to take care of my car.

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DealerRater Feb 9, 2025

Excellent service, every time I am there. Jeff took great care of me most recently.

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DealerRater Feb 8, 2025

Quick and great work done. Also did a good job checking all levels of fluids

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DealerRater Feb 8, 2025

The dealership was very helpful in finding the car I wanted. They answered every question I had. And even checked on how the vehicle was doing after the sell. I would recommend using them to everyone.

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DealerRater Feb 8, 2025

Jerry the sales man did a great job on showing the car and sold at a fair price.

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DealerRater Feb 7, 2025

Service was quick, and everyone was very nice and efficient. I will go back certainly.

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DealerRater Feb 7, 2025

Eric M.. Is the best, all around service manager for my trucks needs. He is efficient, thorough, in all my dealings with him. He make sure I get the best deal possible for the service that my truck requires. He also schedules a time that is convenient for me.

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DealerRater Feb 6, 2025

Alana really took care of me, so I am a very happy customer. Thank you Alana!

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DealerRater Feb 5, 2025

Congratulations, I received very good service, and it was quick, I didn't have to wait, I'm happy with the service!

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DealerRater Feb 5, 2025

Our service representative was super nice and on top of things, highly recommend world toyota

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DealerRater Feb 5, 2025

Olaniyi gave me excellent customer service. This was the second time he helped me. I will request him the next time I bring my car in.

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DealerRater Feb 5, 2025

World Toyota has been my service dealer for Highlander. Great service and professional service advisor.

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DealerRater Feb 2, 2025

they were SO kind and helpful!! accommodated us coming in without an appointment and did everything we needed just before the end of the day. i’m so grateful!

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DealerRater Feb 1, 2025

Great service at this Peachtree industrial location ,service advisors very attentive,I would highly recommend this place.

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DealerRater Feb 1, 2025

Customer care is good They keep you informed along the way. It is comfortable if you need to wait.

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DealerRater Jan 31, 2025

Beth was extremely professional and helpful. She did not waist time. Very knowledgeable about the process.

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DealerRater Jan 25, 2025

My service professional - Eric Matson, is the best. No one services my Tundra but him and World Toyota.

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DealerRater Jan 24, 2025

Francis took great care of everything I needed in a timely manner. I went in to replace my tires, was out very quickly and also got a great deal.

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DealerRater Jan 23, 2025

We have been taking our Toyotas to World Toyota for many years, even bought our current one from them in ‘07. This is our third Sienna. This was a routine service for 60K mileage. I appreciated the ease of getting this done, the friendly professional way Ms Rajea treated me and the fact that there was no pressure to sell me options that I denied at this time. My 40+ son was sure I would be pressured for unnecessary service but that was not the case. The waiting room was comfortable, the time to complete was even a little less than suggested ...

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DealerRater Jan 20, 2025

Would highly recommend this establishment to anyone. I felt valued & informed from start to finish. Corey was excellent!

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DealerRater Jan 19, 2025

Great service; on time and met all expectations- definitely will continue to use them in the future.

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DealerRater Jan 19, 2025

Onsite for a 5k checkup. Service advisor Joseph got my car in and out quickly, 1 hour. Only needed a tire rotation and computer check of car systems but went quick and they were busy.

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DealerRater Jan 17, 2025

Destiny was very nice and helpful. It took a long time to diagnose the issue however.

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DealerRater Jan 16, 2025

I enjoy being serviced at World Toyota. The staff are so courteous and knowledgeable. I'll definitely recommend Toyota to my family and friends. I Their is service level gives confidence knowing my car is being handle with care.

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DealerRater Jan 15, 2025

Professional organization. Courteous and patient with explanations of the situation with my vehicle. I do recommend World Toyota to take good care of your Toyota

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DealerRater Jan 15, 2025

My father needed a battery replacement and windshields changed. Alex, in customer service, was very welcoming and patient with assisting my father and myself. He explained the results of the car test and took the time to provide guidance. We really appreciated it, since my father needed a little extra time for the translation. The prices were reasonable as well, and the lifetime warranty on car battery is an amazing deal. Thank you!

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DealerRater Jan 15, 2025

Professional excellence,and very knowledgeable and trustworthy and always sincere and that why l recommend World Toyota to my friends,co-workers,and family Since l live in Jonesboro l wish th dealership in McDonough,GA would take time to watch how World Toyota give you attention to your the just offering a fee oil change if you purchase a Toyota from them That joke because they have no idea how to satisfied the customer Yes the dealership was crowded today they care about and they always have me coming back for service my 2020 Toyota Corolla l give the them the ...

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DealerRater Jan 15, 2025

My service advisor has kept me posted on the status through the entire process, and she explained each charge clearly.

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DealerRater Jan 14, 2025

The service rep was clear about what was going to be done and how much it was going to cost me. He remembered to give me my military discount. The bad part of this experience was that it took almost 2 1/2 hours for an oil change and alignment, even though I had an appointment. No one contacted me along the way to explain why it was taking so long.

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DealerRater Jan 10, 2025

Service agent Joe made process easy. He answered all my questions, was pleasant and knowledgeable.

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Facebook Oct 24, 2024

Had a great experience here purchasing my Toyota Rav4

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Facebook Oct 24, 2024

Su atención, rápida y eficiente

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Facebook Sep 16, 2024

Grateful for my experience with Phi Vo He was extremely helpful and very knowledgeable about what services I would need as well as pricing and variety of recommended areas I appreciate his tentativeness quick ability to respond and dedication to customer service

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Facebook Sep 14, 2024

My housemate and I both purchased and entrust the maintenance of our vehicles to World Toyota. We have experienced the highest level of customer care and maintenance services throughout our many years of ownership. We will continue to use World Toyota for all our maintenance needs and will return to World Toyota when the time comes to replace our vehicles. I highly recommend World Toyota as the best place to find a vehicle and have it maintained.

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Facebook Aug 25, 2024

profesionales atento a cualquier inconveniente para poder resolver, te hacen las cosas fácil. World Toyota se los recomiendo.

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Facebook Aug 25, 2024

Buena atención de parte de Sebastian, buen servicio y rapidez.

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Facebook Aug 7, 2024

Son muy profesionales atento a cualquier inconveniente para poder resolver, te hacen las cosas fácil. Agradezco a mi agente Diego Enriquez al manager Fabio Borrieco. World Toyota se los recomiendo.

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Facebook Jul 20, 2024

World Toyota is a good dealer. I've bought several vehicles there and the process has been smooth. Service department does well. I mainly use them for warranty and new car service plan work. They do try to sell me extra services every trip. Today, they got regular work and some recall stuff done quickly.

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Facebook May 30, 2024

It was amazing and efficient. Thank you accosiate tamme, he was amazing and I really recommend him. The pricing was actually surprisingly low. 10 out of 10 experience!!!

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Facebook Apr 9, 2024

Everytime I go to World Toyota I’m always taken care of and everyone is extremely nice. Jeff (in service) is outstanding and always takes care of me with comfort, ease, and efficiency. I’ve been to numerous Toyota locations, but this one is by far my favorite. Thank you!! ✨🙌

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Facebook Apr 6, 2024

Great customer service got me in and out.

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Facebook Mar 1, 2024

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Facebook Nov 29, 2023

Glen Knox was easy to work with, I booked a last minute appointment same day. He made sure I was taken care of fast and made sure I was updated through the process.

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Facebook Oct 1, 2023

Jeff Venable and Yasmine were both great 👍 😊 service technicians. They really took care of my service needs and kept me updated in a very timely manner. Thank you so much 😊 for your help and kindness. I highly recommend them, and will be sure to post more about them.

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Facebook Sep 7, 2023

Fast,reliable and friendly atmosphere.


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