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Good service to everyone when come to this dealer 0n time and good consultation Kk
Always the best service and attention to detail by Eric!!! They keep my car running with no surprises.
Been bringing my scion to world Toyota for many years…happy for all the care and service I’ve received
Great professional service. Always polite and attentive to the needs of customers. Go out of their way to fix them issues even if it’s administrative. Philip Vo was very helpful!
Grateful for my experience with Phi Vo He was extremely helpful and very knowledgeable about what services I would need as well as pricing and variety of recommended areas I appreciate his tentativeness quick ability to respond and dedication to customer service
They have a very good service, good attention, I will return, excellent, friendly, very professional
My housemate and I both purchased and entrust the maintenance of our vehicles to World Toyota. We have experienced the highest level of customer care and maintenance services throughout our many years of ownership. We will continue to use World Toyota for all our maintenance needs and will return to World Toyota when the time comes to replace our vehicles. I highly recommend World Toyota as the best place to find a vehicle and have it maintained.
Quick and efficient. Able to schedule a late appointment after work to get the service done.
Jeff Venable is Amazing! Great service advisor. I would recommend him to take care of anyone's vehicle.
Outstanding customer service from the dealership today and the employees and the supervisor were extremely helpful!
Joseph who cared for me had great customer service and care for my car during its routine service
They were attentive to what I said regarding my problem. They were efficient, timely and professional in every way.
I cannot say enough about this team. They always give you an honest assessment of any issues and always do a great job addressing them. The attention to detail will not go unnoticed when they hand you back a car that’s freshly clean, inside and out, each time.
Eric's initial scheduling was very straight forward and supportive. And Alana was clear in how the actual service scheduling and fee explanation was straight forward and helpful.
Jeff was my service advisor, I really appreciate his expertise and his professionalism. I received a great service!
Service is good, however, I would definitely recommend packing your patience with regards to checking in and length of service for routine matters.
The service department is always helpful in answering any questions I have. I feel good about having my car serviced at World Toyota.
It was a good experience. Eric replaced and balanced the tires on my car and changed the oil for a great price. We used Lyft for rides to and from my apartment. They also washed the car after changing the tires. I appreciate the great service.
Outstanding service department. I am 80 years old and they really go above and beyond to help me. They are so kind, personable and caring and I feel confident that my car is in the best hands.
Customer service was great Alex was very great kept me informed on everything. Only one thing the tech left my valves off my tires
Always timely professional and kind. They have always serviced my car and I appreciate how my cars performance has remained consistant. Thank you, World Toyota
Service advisor, Rahel, was very friendly, patient and helpful! My car was finished even sooner than she estimated.
My service advisor was amazing! Very friendly! Very personable! Very calm and collected! 100% a future managerial role in my book. I run dealerships for a living and he could work for me any day. Very thorough, and did exactly what he said he would do. Also was upfront about charges and didn’t allow me to pay for services that were not recommended. !
Best service writer I have experienced in 20+ years. No over selling but listed to me and my wishes
Easy to get an appointment. My guy (Glen) is great to work with. Quick in and out
I have used WORLD TOYOTA for years with three of my Toyota vehicles. Professional and courteous and most important, I never felt like I was paying for something that was not necessary. Highly recommend
I appreciate the care and attention to detail during my time with Tyron Ross. He explained what was needed thoroughly and was able to pinpoint issues with my brakes. I’ll be back soon.
profesionales atento a cualquier inconveniente para poder resolver, te hacen las cosas fácil. World Toyota se los recomiendo.
Always have a great experience when I take my car into World Toyota, the customer service is amazing and my personal experience with Rahel is great, she goes above and beyond to help make her customers feel comfortable and appreciated, keep up the good work Rahel and World Toyota team. I would recommend all my family and friends to you .
Buena atención de parte de Sebastian, buen servicio y rapidez.
Philip Vo was great, he help me as soon as I come to World Toyota. I definitely recommend my friends to World Toyota to see Philip for services and repairs.
I had a n appointment at 10am and was in contact with Jeff for the entire time . He was most courteous and informative. He explained what was needed for future work on my car. I’m very pleased with the results of my visit to World Toyota.
They keep intouch with you by text messages. They let me know when my car was ready.
Glen is the reason my family and I continue to choose World Toyota. Glen’s knowledge and customer service are fantastic!
Kory was very helpful and knowledgeable, helped me get in and gave me a great experience
Easy to make appointment, same day, price seems competitive, nice people. Feeling good so far.
Jeffrey is always helpful, courteous, professional and knowledgeable. I always feel in great hands when he’s my adviser. Ok
I always have great customer service at World Toyota. Service was done quickly and service rep Alexander Machado was very helpful and explained everything and answered all of my questions.
Eric and Rahel are very professional and helpful. A credit to the company. Good people
Great service experience! I made my appointment online. The suv was ready in under an hour.
While my experience was fine, I did have an opportunity to witness. Interaction with the elder population, which could be better.
World Toyota always impress me with their awesome professionalism, excellent service, and friendly as well as knowledgeable representatives. I still bypass two disappointing Toyota dealerships just to get to World Toyota.
My experience with the service department was great! Rahel, our service tech , explained everything and kept us advised about when the car would be ready
Son muy profesionales atento a cualquier inconveniente para poder resolver, te hacen las cosas fácil. Agradezco a mi agente Diego Enriquez al manager Fabio Borrieco. World Toyota se los recomiendo.
Good costumes and services Juan is the best thanks very professional and fast service . I am so glad about Chamblee Wold Toyota .
My service appointment was handled promptly and efficiently, and was completed with a written report of findings.
This was my time at World Toyota and what I got was noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome!
Rahel A was excellent and very professional. Service was great. And report afterwards was very helpful.
I’ve experienced great customer service every time I’m there! Special thanks to my most recent service advisor, Tim Clark!
Alex was very helpful and took care of everything I needed. Word Word Word Word.
The service staff are very helpful. Today the staff person was very helpful. However, the dealership fails to help new owners learn how to operate the new technology, especially the multimedia.
I have brought my Toyota Tacoma to World Toyota for all my oil changes and regular maintenance. They are fast and very efficient. My customer representative Alana is wonderful to work with, and very knowledgeable. I just got a great deal on new tires.
Friendly employees. They keep you informed about what is being done. Always a good experience.
Excelente atención y asesoramiento la asesora es eficiente y proactive quede muy satisfecho muchas gracias
Cory, my service advisor, provided excellent help. He personal solved two issues concerning the interior of my wife’s Avalon.
Very good service! Broke down all the expenses and what was going to be done to my vehicle. Thank you World Toyota!
Excellent service, Pepe was great, very friendly and easy to work with. Fabio went above and beyond to make the deal happen when no other dealership would! Anybody looking for a used or new car World Toyota is the place to go!
Solid dealership, great staff, excellent service provided. Willing to work with you and take care of vehicle needs.
Đại lý phục vụ rất tốt! Phillip chăm sóc khách hàng rất tốt ! Cảm ơn !
The person helping me was very nice and kindly suggested that I take the free Lyft home instead of waiting for 3+ hours.
Glenn Cox has excellent customer service skills. He was informative, knowledgeable, and professional. He kept me informed about my vehicle.
My car broke down on the side of 85 headed home from Atlanta to SC. I had my Toyota Camry towed to your location. I arrived at 2:15 PM hesitant as to whether or not I would be able to get home that night. Jeff was my customer care representative and he did a superb job helping in my return home that night. He offered to provide Lyft to me so I could get something to eat during my wait and worked very hard to make sure I was able to get my car fixed prior to the dealership closing at 7:00 PM. ...
Very detailed and informative..They kept me up to date on what my car needed.
The people there have always been really nice and helpful, but 3 hours was too long for an oil change and tire rotation that I already had an appointment for.
The service dept provided fast and efficient repair to get my car bac on the road.
I can’t say enough about the care shown to us by World Toyota’s service department. Eric Matson is a superhero who understood my predicament of being from out of town, got my car repaired on a busy Saturday afternoon, and kept me fully informed throughout the entire ordeal. Without this focused attention, we would have been forced to get a hotel until the shop reopened on Monday! Thank you, Eric & the entire team!!!
Joseph the advisor was amazing and gave me a great service and attended me great would come back to to get my car serviced jus because of him
Kindly and fast service good coffee but waiting room sometime not big enough cause they busy
World Toyota is a good dealer. I've bought several vehicles there and the process has been smooth. Service department does well. I mainly use them for warranty and new car service plan work. They do try to sell me extra services every trip. Today, they got regular work and some recall stuff done quickly.
The staff who helped me was friendly and patient. The service was timely completed. I think I would use come again for other services.
Service was fast and comprehensive. A lady named Alana was very nice to talk to. Thanks!
I’m always pleased with service at World Toyota! Jaime was my service advisor today and he was such a pleasure to deal with! I appreciate how quickly the service was today. Thank you for always providing excellent service with a smile!!
Good attention and communication from Jaime, and they had my car clean and on time.
Always a pleasure getting my car serviced at World Toyota. Though I did not purchase my 2012 Prius c from this dealership, the technicians are very knowledgeable, and I never have to double back for an issue previously serviced. I would highly recommend their service department and am contemplating purchasing my next Toyota from here.
Nice folks; professional and concerned; pleasant environment; work gets accomplished in reasonable amount of time
Rachel is an excellent service advisor. and I hope I can work with her again. The actual service was excellent as well. The only reason I didn't give a five star is the cramped service lounge. I say this because this was the situation at Curry Honda, which is down the street on Peachtree Blvd. Curry had a cramped lounge until they built a beautiful, spacious new service center. World Toyota needs an upgraded service center. Go down the road and see what Curry Honda has done.
The service is excellent. My needs were understood and met. The service advisor, Eric, is the best! Many thanks.
I had some worries about my car, plus I had an appointment to get to. The rep took care of everything, calmed me down, and got me out in plenty of time! Best appointment ever!
They once told me I needed spark plugs when I didn’t. I had to call to check service history to find out spark plugs had already been replaced. (That was years ago.) But the service Is generally good and I prefer to use them in general. On most recent visit, techs discovered a significant oil leak on a used car that dealer said had no problems. Service advisor was great (Rahel Atsemet). She even took back to service bay to show me the problem.
They're a car dealer, but they were knowledgeable and efficient and I didn't feel taken advantage of or patronized.
World Toyota Service Center has maintained several cars for me over the last twenty years, and I have always had great service.
Best best best Service I got from Rahel at Toyota thank you so much for such a good service
Always top service each time we bring our vehicle to World Toyota for our service needs! Kudos to Alana for always being kind and professional! Thank you.
The service advisor provided excellent customer service. She was very professional. my service work was completed in a timely fashion.
Very busy dealership. Efficient customer intake and direction with knowledgeable, plentiful staff. Accurate diagnosis of problem and timely updates throughout process. Friendly and fair pricing.
My service rep, Eric is AWESOME. Explained everything well. Treated me well. Repair done in reasonable time.
It was amazing and efficient. Thank you accosiate tamme, he was amazing and I really recommend him. The pricing was actually surprisingly low. 10 out of 10 experience!!!
Everytime I go to World Toyota I’m always taken care of and everyone is extremely nice. Jeff (in service) is outstanding and always takes care of me with comfort, ease, and efficiency. I’ve been to numerous Toyota locations, but this one is by far my favorite. Thank you!! ✨🙌
Great customer service got me in and out.
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Glen Knox was easy to work with, I booked a last minute appointment same day. He made sure I was taken care of fast and made sure I was updated through the process.
Jeff Venable and Yasmine were both great 👍 😊 service technicians. They really took care of my service needs and kept me updated in a very timely manner. Thank you so much 😊 for your help and kindness. I highly recommend them, and will be sure to post more about them.
Fast,reliable and friendly atmosphere.
Great service experience. Fast and professional!
Professional, considerate and respectful. I appreciate them!
Reasonable price👍
excelente servicio muy amables
Excellent service and friendly staff
Excelente servicio y muy profesional
excellent customer service from J. Brown Fitterman. very helpful and amazing, thank you so much for your service and patience 💙