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Great place to get your car serviced! Philip Vo was a lot of help and I really liked the outside area they have. I look forward to coming back!
Eric Matson was great!! By far the best service rep I’ve had in all my years of car service at multiple Toyota dealerships. He went above and beyond to help me get my truck in and out after I had a tire and wheel fly off while I was driving.
Eric was great, the service was fast and everything seemed very efficient. Be sure to ask for him and give the password “Cookie Monster” for the 50% oil change only discount.
Corey Hanes is an honest and professional person with whom I had the pleasure of working to get my Rav4 back into shape after I got hit by a semi truck. I appreciate his communication, feedback, and guidance throughout the entire process and, in the unlikely event I have another collision, I will return here. Keep up the great work!
Eric was really helpful in identifying the issue with my car. Beyond the call of duty, however, he helped me with discount hunting when the costs exceeded my expectations. The waiting area is nice and there is an outdoor work space for those who prefer it.
I missed my scheduled time window, but they took me in and got my full service and tire rotation done under an hour. Sweet! I shall return.
Harold was excellent! I had. A 530 pm appt for service and replacement of a tail light cover. He took time to fix my records. Find the part they were holding for me and got me out and done in an hour! I have been a client for 30 years. He was rhe best adviser of all. Thank you.
Phi Vo did a wonderful job of explaining all the service recommendations and allowing me to choose the one that I am interested. Everything was done on time. The coffee machine is great and it beats Starbucks coffee.
Thanks for the service. I’m satisfied of my visit today. Keep the good work.
He was very nice , frankly and helpful. He answer all my questions. I would recommended him to other friends and customer. I am very happy.
I always appreciate the thoroughness with which they inspect my car, and their explanations for everything. I never feel pressured into anything either, in the over 10 years I’ve been going here. You may be able to go other places and get some things cheaper, but my experiences at those places have never given me the confidence in the process (and the car) as World Toyota has, personally. My one gripe: World Toyota Service used to have quiet business rooms for people waiting, and post-renovation they don’t. Bring them back!
Mr. Phi was very professional, knowledgeable, and friendly. He sure gave me his undivided attention. I love the service and Mr Phi and the staff members. They explained details what will be done to my truck. What to expect and informed me through whole process while I was there. I feel comfortable and trusted being with this dealership.
Very good service. Fast and efficient, professional and right to the point. They made the experience very easy to understand. I would recommend and will go again.
Evelyn was cordial and professional with me. Service was completed in less than an hour. I would recommend this location to my family and friends.
Philip Vo. Asst Service Mgr, did a superb job with my appointment for service. Kept me informed, gave me all the details, and got me out on time.
Phillip Vo did an amazing job on my car. He provide great customer service and care about the customer. Love this place and I'll be back!
Toi rat thich noi nay Cach phuc vu rat chuyen nghiep Va toi se gioi thieu den ban cua toi Cung nhu gia dinh toi
Philip Vo did an excellent job check coordinating getting my car serviced. Helping make an appointment at a convenient time, completing the check in smoothly and communication of status. As always will be returning next time the car needs service.
Great service department Phillip Vo did an excellent job coordinating and communicating every step of the process Service was done in a timely manner and completely professional Everyone at the dealership was helpful and professional in answering my questions
We recently received 2 different services under the attention of Phillip Vo, the Assistant Service Manager at Wirkd Toyota. His attention to detail and schedules was much appreciated!
Great service! The service writer was very helpful and communicated with needed to be done. The waiting area was comfortable with TV and coffee. They help me with a ride to my appointment.
Assistant Service Manager Glenn Knox was courteous and professional. He quickly addressed my concerns and provided excellent service. My car was ready before the anticipated time.
Phillip was excellent. He was very helpful in the service he provided. He was very patient and kept a great attitude. Thank you!
Great customer service provided by Mr Philip Vi. Would definitely recommend coming to this place for servicing and all other vehicle needs. Will be back for next servicing here.
Customer service experience was exactly what I would hope it would be when I leave my car for service. Harold, service rep, was efficient, professional, courteous and helpful.
Philip Vo was very kind and gave me all the options before helping me make a big decision with my car, so thank you Philip.
Was easy to schedule an appointment. No wait time for checkin and service was completed under an hour. Waiting area was clean. Highly recommend this service center.
Service Mgr J. Aguilera is terrific, discussed previous service with me before suggesting service options. Coming here is more expensive than the corner shop but I appreciate their knowing my car’s history, and that I can come to one location for both engine and body work. All the staff I’ve worked with have been top notch.
Marc is great. He was knowledgeable and tentative and knew what customer wanted which make him a good service manager. My old friend Chris trained him well.
Rehan was superb as service coordinator. He kept me in the loop and updated during the entire process. I look forward to working with him again.
Chris did a fantastic job of taking care of my 4Runner. Despite a couple of setbacks with supply issues, he kept the process moving forward and kept me on the road in a loaner car.
Came in for an unexpected repair. Even though the wait was long, over two hours plus an extra hour to fix the problem, I’m satisfied with results!
Easily made an appointment on line, Dean Ray handled my appointment with great customer service, care and communication and those who serviced my car were efficient and did a great job! Very much appreciated their personableness and the thoroughness of their work.
Very efficient. Friendly staff with good communication. Very easy to make an appointment, we’ll equipped wait area inside and outside. Quality work showing care of the vehicle and owner
Thanks to Ken at World Toyota on Peachtree industrial in Atlanta Georgia. Ken gave excellent guest service on my visit today.
My car service today was handled by Criiston A. He was straightforward and professional. I was satisfied with his customer service experience. I highly recommend Criston and World Toyota of Atlanta, GA. Thanks Amos
My service today was great! Christopher helped me and was very professional and friendly. I recommend this location for service and repair in the metro Atlanta area.
They were very knowledgeable and professional in dealing with their customers or clients.you greeted immediately you entered the line to be attended to. They told me how long my service will be and they kept their word.Their price is reasonable compared to other places.
Came for a routine oil change. I used to always have the same person assist me during appointments, but there are new faces each time I come now. That’s okay because I’ve never had any problems. Today I was greeted by Chris Epps, and he was very helpful with my car’s service today. It was straightforward, and he was kind and efficient. Highly recommend and have been coming here for 9 years.
Courteous and speedy service. My car wouldn't start even though the battery seemed fine. The staff were unable to recreate the problem so they tested it thoroughly and then returned the car to me with some recommendations but no service charges.
Quick, friendly and efficient. Wasted no time. I barely finished my coffee by the time my car was serviced! I'm glad the facility was so accessible and clean.
Saw Chris Epps at World Toyota and he was excellent. He was so kind and was so very professional. He arranged for a courtesy car to take me home and bring me back to the dealership.
My car failed emission test and I took it to World Toyota. I am glad I did because they efficiently diagnosed the problem and got it fixed. I want to especially thank Eric for patiently, caring me along all the way until the end. His customer service relation is top notch.
I am a customer with World Toyota from 2013 to 2022 and still a ongoing customer. Their service is good and their Prices is greats and their advisor Deen Ron is very knowledgeable. He is a great asset to World Toyota
I had a window get stuck down and off track on a Friday evening. I called several dealerships and none had availability to get me in for several days. I called World and they got me a 7:45am appt for Saturday morning. Drop off was easy, the contact from my advisor was prompt. I had emailed a question that quickly got me a call back from my advisor. The work was determined to be warranty related so I didn’t have to pay anything for diagnostic. They then called for pick up and pick up was quick and I was ...
I have taken my car to World Toyota for service for the entire 20 years I have owned the car. They have always been professional, kind, and informative. I want to give a special shout out to Harold Higdon who was professional, kept me informed and was super supportive throughout the entire service. Thank you Harold. You deserve a promotion and a raise for your service excellence.
Quick , prompt service. Always glad to honor my coupon for oil change. Dealt with World Toyota for 20 + years. Has Continued to maintain excellent customer. service. Thank you,
Complete service done right the first time. Had two cars serviced recently. They were able to diagnose quickly and fix the first time. Good at routine maintenance as well.
I had my car serviced at World Toyota today (Wednesday) and this time the customer service I received was excellent. Mr. Chris Ebpps was very helpful and processed my car's service needs promptly. Thank you Mr. Ebpps.
Great service. Staff are friendly and professional. I appreciate that service managers track maintenance. I have taken my car to World Toyota for the past ten years. And hope to bring it in for another decade!
Had oil change and tires rotated. Used their internet to catch up on some work. Good job. They were professional and quick. Highly recommend this experience.
Went to this dealership for service yesterday. Had a wonderful experience. Chris was very nice, very patient, and very helpful! Will go back next time for sure.
Stellar service. Criston, and all of the team members do their best to put you first, despite being incredibly busy. Thanks World Toyota for consistently great service!
I was greeted in the service area promptly upon my arrival. Loved the efficiency of Jeycis, service rep that helped me. She was friendly and recommended appropriate services for my truck without high pressure. She also honored my coupon upon checkout.
I’ve use this location for years. They are top-notch. I’ve been a Toyota owner for almost 10 years, and I have very seldom had any problem with this location.
Great staff, fast service, clean environment, the staff are professional, kind, thorough, keep you posted on the status of your car, have a comfortable waiting area
Went to get my car serviced in the morning. Chris is the person who supported me and let me know my wait time would be at most an hour. About 45 min later, I was out! Thank you for making my service appointment quick and hassle-free.
I have had many great World Toyota cars/ trucks and have been happy with all the work from your great staff. Thank you, Chris Tidwell.
Great/Fast service all the employees are so nice. Thank you so much world Toyota for a great experience. We will keep coming back to this place
I had a great buying experience with Tam Kolech. He was friendly, knowledgeable and aggressively pursued the Toyota I wanted. He found my car quickly also. I had a good buying experience with Tam!?
Hit some stuff in the road today on my way into work, tire light came on...psi on all tires dropped to 27. I live an hour away my Toyota dealership would have been closed if I went home or they just wouldn't have serviced car due to time of day. Thank you for getting me in without an appointment, advisor Adam Gurreri was very helpful in getting me in with no problem. Definitely consider switching to your dealership to do my service after today's experience. Thank you
I had my car serviced at World Toyota and the customer service I received was excellent. Ms. Joy was plesant knowledgeable and prompt in making me aware of my vehicle needs.
I had a low tire pressure light on my dashboard. I had all the tires checked twice and the light wouldn’t turn off. I took it to World Toyota and it turned out to be the spare tire that was low. Problem solved, no charge.
Trust, empathy and quality of care are things that we all look for when we go to a service center, World Toyota and the people who work there, make the service experience formidable, from the moment they receive it to the way they search. the best prices and alternatives to take care of the life of your vehicle. Mark Morales took care of me and helped me solve all the issues, in addition to helping me find the best prices. Thank you World Toyota Peachtree Industrial, Atlanta, GA.
Joy was the best service technician and got me exactly what was needed. Will be going back to World Toyota for the professionalism and respect.
Great service and quick! I didn't have an appointment but was in and out. My service guy was fantastic! I was even able to get a great discount. Very happy about today.
Eric was attentive and thorough even escorting me to the back to see the work that was needed for my vehicle. I appreciated his level of service throughout.
The new service building is a 4-star building... and, with top-knotch, expedient service!! I was greeted by a friendly and knowledgeable service advisor: Ken Mechino! Thank you!!
I’ve bought from this dealership: 4 vehicles + the one that they just serviced.... they are the best. They monitor their service staff & I feel that if I was not happy with service or anything they would take care of my concerns. But I’ve never have to.
I received good service in a timely manner today. They completed the work I was looking to have done in a timely fashion only taking a few hours.
Eric Matson - did a great job of taking care of all our Camry’s needs - he did not miss a thing - billing and charges were very fair and everything was done in a timely fashion! You can’t ask for more??? Sure - to see Eric next time!!
Very personal service with team members willing to go the extra mile, like Shane R., Criston A., and Matt B. I have had service at World Toyota for years, and am happy to keep coming back.
I bring my Avalon frequently for maintenance etc and today I worked with Mr Dean Ron He was the most professional patient and educational person I have met at Toyota so have asked him to help me in the future Today I feel I understand my car much better
Chris was polite and efficient, the right combo for a tech! He made sure to answer any concerns I had w patience. I Will come back.
Chris is very professional and helpful. Will always have service here. Great customer service. I will recommend this location. Will definitely buy my next car here.
Paul Kim was by far the best experience I’ve had with this dealership from top to bottom, and I have to leave a review. Service was great, word was great, and was out in less than an hour… on the contrary the detail department needs to be replaced. When I brought the car, it was supposed to have been detailed and was brought to me as if they’d only sprayed water on it. The interior was dirty and had filth from the previous owner (nail polish on door, and dirt on the white leather) I thought detailing meant ...
Service here is always fast. My agent, Criston was very courteous and professional. I would recommend this service location without hesitation. Thanks again for the care and attention.
Eddie and Cid were awesome. They took the time to explain what they were doing and why. They listened to my concerns and explainined ALL my options. I’m very satisfied with my experience and will return for all future needs.
Chris Epps did an excellent job of helping me during a very busy time. I was pleased with the service and have been a loyal customer for many years.
My agent, Lennox Joseph was very helpful. Service was prompt and efficient. I would recommend this service department unreservedly . Thanks for the care and attention.
World Toyota Service has been servicing my Toyota's for over a decade. I have always received exceptional service, courteous treatment from everyone I've ever interacted with and I trust the quality of the work performed. I am grateful for the free shuttle service w/in 5 miles and especially glad that this is now available on Sunday as well as Saturday. I recommend World Toyota Service every chance I get.
Great service and informative information on my vehicle. Kept me up to date on the progress of the service. Service provider Matt was excellent. Great place
My go to dealer for my service and repairs. Always great service. Very comfortable facility and process for check in. Best Toyota dealership in Atlanta.
The tech was great and took car of my vehicle! The work on my car was like if he was working on his own car!
Friendly staff and quick service. Convenient location. You can always find the car you want! Go there and you won’t be disappointed! They redecorated the service place. Much more better then before.
We take our fleet vehicles to World for servicing. Matt is always prompt and professional. Wait time is minimal. They do a great job! A
World Toyota always provide excellent customer service and exceptional car care! The staff is very friendly and knowledgeable. I would definitely recommend for service or collision repairs
Good experience. Competitive pricing. My service representative, Eric, is very knowledgable. Told me what was needed and didn't pressure me. Will definitely come back to this dealership.
Appreciated Oil Change reminder and coupon after crazy year hardly remembering had a car! Tech In checking over brought some other issues to my attention and were able to resolve easily and timely so could be on way. Always professional service
Hardworking team, and each service advisor I’ve worked with has been great, Shane R, Criston, Matthew, Christian, just to name a few. They will go the Extra mile for you. Definitely recommend!
From my sells man, to the manager, to the financial officer, excellent and above! I’ll be back, and I’ll be sending my friends your way! Most definitely!! Ralph
Devine was name of specialist who helped me and he and all other staff were extremely professional and friendly They were patient and taught me things about my car which I love
I always bring my 4Runnrr to World Toyota for service. The staff is professional and attentive. The renovated waiting area is a definite improvement. My service agent Chris Epps was great to work with and kept me updated on the status of my maintenance request.
Excellent service excellent everything the wait was not too long. The service manger was extra a d very attentive with what I needed what I didn’t know and etc! Hey
Very great experience, very good service, very good lounge, totally a very good experience , very good customer care, reasonable charges , very good location
I truly had a great experience at World Toyota, my wife was looking for a new or lightly used minivan and we found it at Word Toyota. While we were there I had them do service on my Tundra killing two birds with one stone and by the time they had completed my oil change my minivan trade was done. The dealership was also following really good safety protocols for covid.
Very good customer service I was driving out with my dream car in less than 2 hours staff was very friendly ask me if I wanted water got full tank of fuel and car was washed even in the heavy pollen season
This was another positive experience. My service manager was a lovely person and I was in and out pretty quickly. I was especially impressed with how they’re handling social distancing, sanitation, and mask policies.
Shane Mcnutt is very good taking care of customer. Oil change done within an hour! Excellent service with as smiling face. I always ask for him every time I need a car service.
Fantastic experience. In and out in an hour. Courteous and easy to work with. I highly recommend. Alfred wasn’t pushy at all, nor was George.
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